How To Turn Small Talk Into A Big Deal

Selling opportunities abound at business-related social functions and other gatherings. Using our practical exercises, master the art of setting an agenda, building rapport and credibility, and converting casual conversation into access, sales or a path to career enhancement.

Topics Include:

  • Setting agendas before social business occasions
  • Preparing conversation for social business functions
  • Preparing small talk and “ice breakers”
  • Techniques for breaking into a group, starting conversation and establishing rapport
  • Setting message goals
  • Telling stories that inspire, captivate and build bridges
  • How to work a room, golf tournament or other special event
  • Making a soft sell
  • Dealing with tough questions and questioners
  • Keeping the conversational ball rolling
  • Techniques for transitioning to and from established message goals
  • Using the business card effectively
  • Handling prying questions in a social setting
  • The role of body language:  eye contact, handshakes, facial & vocal expression
  • Effective listening skills
  • Etiquette:  Using humor and dealing with rudeness
  • Keeping the established rapport going and growing after the event
  • Strategies for conversations that pay off:  gaining access

What They Say:

What Our Clients Say

I really, really appreciate the way you have continued to express your commitment to us and the INCREDIBLE job you did for us. You helped us achieve something we have struggled to do for years. I hear nothing but praise and enthusiasm about our new mission statement – it is so easy to use, and we use it all the time. It has provided us with exactly those simple, easy-to-say phrases we so badly needed. There will be more opportunities for us to work together. . . . The experience has been so positive that I would very much like to engage you again.